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How does it work?

Memorable experiences in 4 simple steps.

1. Buy the desired experiences

You choose the experiences you want, add them to the shopping cart and choose how you want to receive the voucher: electronically (by email, received instantly) or physically (printed, received by fast courier). You complete the order, choose a personalized message to appear on the voucher within the limit of 250 characters (you can easily insert it in the dedicated section of the shopping cart) and pay safely and quickly using your card on the secure mobilPay platform or by bank transfer to account RO44BTRLRONCRT0536601701.

2. You receive the voucher by email or fast courier

You can choose to receive the voucher in electronic (via email) or physical (printed) format.

The electronic voucher it is sent by email to the address registered in your customer account or entered when placing the order (if you choose to order without creating an account). It is free and the shipment is made instantly, within 5 minutes after completing the order, as long as you choose to pay online with the card. Remember that for orders where you choose to pay by bank transfer, the voucher will be issued after the payment is confirmed. Except the Gift Cards that are issued in 4 working hours.

The physical voucher (printed) it is sent by fast courier and costs 50 lei. Usually, it is sent in 24 - 48 working hours from placing the order.

3. Inform us when you want to perform the experience

All vouchers are valid 12 months from the date of purchase of the experience, the period during which you can schedule and carry out the experience.

When you decide to use the experience all you have to do is contact us using the form available on the contact page by selecting the subject "Experience appointments". If it is easier for you, you can also contact us using our Facebook page or email: contact@experimenteaza.ro

You will need to provide us with the following information in the "Message" field: your first and last name, the voucher code (you can find it on the printed or electronic voucher) and a phone number in order to contact you.

4. We take care of scheduling the experience

We take into account all your preferences, contact the suppliers and take care of the appointment for you. As a result, you don't have to do anything but just enjoy a memorable experience!

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